Saturday, April 5, 2025

The Impact of Technology on Learning and Development in HRM

 



As digital transformation continues to reshape workplaces globally, Sri Lanka is witnessing a notable shift in how organizations approach Learning and Development (L&D) within Human Resource Management (HRM). The integration of digital tools—ranging from online learning platforms to AI-driven analytics—is driving improvements in training delivery, learner engagement, and skill development.

1. Rise of E-Learning and Online Training



Improved ICT infrastructure has paved the way for a surge in e-learning adoption across Sri Lankan businesses. Learning Management Systems (LMS) have become essential tools, offering scalable, flexible, and cost-efficient training solutions. Post-pandemic, these platforms have been particularly valuable in supporting remote and hybrid learning environments (Herath & Ranasinghe, 2021).

2. Immersive Learning Through Virtual Reality

Although still emerging, Virtual Reality (VR) is being explored by industries such as hospitality and manufacturing for employee training. These simulations allow learners to practice real-world scenarios in a virtual setting, enhancing hands-on experience without real-world risks (Fernando & Perera, 2020).

3. Growth of Mobile Learning

The widespread use of smartphones in Sri Lanka has accelerated the shift toward mobile learning (m-learning). Mobile-friendly content and dedicated apps now allow employees to engage in learning at their own pace and convenience, fostering continuous learning and increased accessibility (Wickramasinghe, 2022).

4. Leveraging AI and Data Analytics



Advanced technologies such as AI and data analytics are beginning to shape personalized learning experiences. By tracking performance and engagement metrics, HR professionals can fine-tune training strategies, making them more relevant and results-driven (Gunawardena et al., 2021).

5. Challenges and Future Potential

Despite these advancements, organizations still face challenges including low digital literacy, inconsistent internet access in rural areas, and generational resistance to technology. Nevertheless, national initiatives promoting digital inclusion and infrastructure development offer hope for more widespread technological integration in the future (ICTA, 2023).



Conclusion

Technology is rapidly redefining the L&D landscape in Sri Lanka’s HRM sector. From online platforms to AI-enabled insights, these tools are not only improving the efficiency of training programs but also fostering a more agile and responsive workforce. While some barriers remain, ongoing digital transformation efforts continue to unlock new opportunities for professional growth and organizational development.

References

·       Acadecraft, 2023. Training and Development. [image] Available at: https://www.acadecraft.com/blog/uploads/blog/2023/11/Training_and_Developmentwebp.webp [Accessed 5 Apr. 2025].

·       Expertshare, 2022. Best E-learning Platforms. [image] Available at: https://expertshare.live/wp-content/uploads/2022/05/Best-Elearning-Platforms.jpg.webp [Accessed 5 Apr. 2025].

·       Fernando, L. & Perera, S., 2020. Exploring the use of virtual reality for employee training in Sri Lanka’s hotel industry. Journal of Tourism and Services, 11(21), pp.34–50.

·       Gunawardena, H., Jayasinghe, A. & Rathnayake, R., 2021. The role of artificial intelligence in employee training in Sri Lankan enterprises. International Journal of HRM Studies, 3(2), pp.12–28.

·       Herath, H.M. & Ranasinghe, R., 2021. E-learning adoption in Sri Lankan corporate sector: A study on employee perception. Sri Lankan Journal of Human Resource Management, 11(1), pp.67–80.

·       ICTA (Information and Communication Technology Agency of Sri Lanka), 2023. Digital Transformation in Sri Lanka: Strategy 2023–2027. [online] Available at: https://www.icta.lk [Accessed 5 Apr. 2025].

·       LinkedIn, 2024. Cover image of article on professional training. [image] Available at: https://media.licdn.com/dms/image/v2/D4D12AQFAH7EHT9URBw/article-cover_image-shrink_720_1280/article-cover_image-shrink_720_1280/0/1708719304539?e=2147483647&v=beta&t=T3hMFJwhgxL_2K5vmgpnF0ZzhQX4tsQWZvNx6PuQtFQ [Accessed 5 Apr. 2025].

·       Wickramasinghe, V., 2022. Mobile learning for professional development in Sri Lanka: A HRM perspective. South Asian Journal of Human Resource Management, 9(2), pp.115–132.

·       YouTube, 2024. Digital Training Tools in the Workplace [video] Available at: https://www.youtube.com/watch?v=dPX4bu7lnSo&t=126s [Accessed 5 Apr. 2025].

14 comments:

  1. actually you highlights how technology is revolutionizing Learning and Development in HRM, particularly in Sri Lanka, by introducing e-learning, VR simulations, mobile learning, and AI-driven analytics. These innovations are enhancing accessibility, engagement, and skill development, allowing organizations to provide more flexible and personalized training solutions. Despite challenges like digital literacy, the ongoing digital transformation is paving the way for a more agile and efficient workforce. but, How can HR professionals address the challenges of digital literacy and ensure that all employees, regardless of location or background, can fully benefit from these technological advancements in L&D?

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  2. To ensure technology-driven Learning and Development (L&D) is inclusive, HR professionals must address digital literacy challenges through strategic measures. This includes assessing current skill levels, offering basic digital training, providing accessible and localized content, promoting peer mentoring, and maintaining ongoing feedback. With empathy and thoughtful planning, HR can ensure all employees benefit from L&D innovations, regardless of their background or location.

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  3. Through the use of technologies including e-learning, mobile learning, virtual reality, and artificial intelligence, the blog explores how technology is changing learning and development in HRM. While pointing out advantages like more accessibility and involvement, it also emphasizes drawbacks including Sri Lanka's lack of digital literacy and infrastructure. The blog might be improved by adding employee input and upcoming trends to make the information more useful and perceptive for HR professionals.

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  4. This is a good topic for any organizations.
    Technology is helping create a workforce that can quickly adapt to changes and challenges.Opening new chances for people and companies to grow and succeed.
    In what ways does technology create a more agile work force?

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    Replies
    1. Thank you for your thoughtful contribution. Technology undoubtedly plays a crucial role in promoting workforce agility by improving communication, strengthening collaboration, and supporting ongoing professional growth through digital learning tools. Additionally, innovations in artificial intelligence, automation, and cloud technologies have significantly enhanced organizations’ ability to quickly adapt to shifting market demands and operational complexities. It would be interesting to hear your perspective on which technological developments you believe have been most influential in advancing workforce adaptability.

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  5. Your blog gives a good overview of how technology is changing learning and development in Sri Lanka. I like the examples you used. But , could more be said about how smaller companies with less money can use these technologies? Sometimes they cannot afford AI or VR. It would be interesting if you shared more low-cost ideas for small businesses to join this digital learning trend too.

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    Replies
    1. Thank you for your thoughtful comment! I agree that smaller companies often face challenges when it comes to affording advanced technologies like AI or VR. In my next post, I’ll highlight more budget-friendly alternatives, such as open-source e-learning tools, mobile apps, and using social media for training. These options can help smaller businesses participate in digital learning without significant costs.

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  6. This is a well-rounded overview of how technology is transforming L&D in Sri Lanka, especially highlighting both the advancements and the challenges.
    How are organizations measuring the actual impact of these digital tools on employee performance and retention?

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    1. Thanks for your insightful comment! In Sri Lanka, companies are increasingly adopting digital tools for L&D to improve employee performance and retention. To measure their effectiveness, organizations often track key metrics like productivity, skill development, engagement, and employee feedback. Many also use performance reviews and data from digital learning platforms, which offer insights into completion rates, test results, and learning patterns. Retention rates are also monitored and compared with L&D participation. In addition, surveys and interviews help gather employees’ views on the value of these digital tools.

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  7. Excellent observations! You've done a great job capturing how technology is changing the L&D scene in Sri Lanka's HRM industry. The workforce is becoming more adaptable and training programs are becoming more efficient with the use of online platforms and AI-driven insights. It's fascinating to observe how digital transformation is opening doors for growth and development, even though obstacles like access and digital skills still exist. Further exploration of the particular instruments or tactics causing this shift would be intriguing. All in all, a really considerate and progressive viewpoint!"

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    Replies
    1. Thank you for your thoughtful and encouraging feedback. I fully concur that the digital transformation within Sri Lanka’s HRM and L&D sectors is significantly redefining workforce development practices. Your observation regarding the need to explore specific tools and strategies facilitating this shift is particularly valuable. Future analyses will focus on technologies such as AI-driven learning platforms, microlearning approaches, and mobile-based training initiatives. While these advancements offer considerable opportunities, addressing challenges related to digital access and literacy remains critical. I greatly appreciate your insightful engagement and look forward to further academic discussions on this evolving topic.

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  8. our blog provides a comprehensive look at how technology is transforming Learning and Development (L&D) in Sri Lanka, highlighting the use of e-learning platforms, Virtual Reality (VR), mobile learning, and Artificial Intelligence (AI) for personalized experiences. It also realistically addresses challenges like low digital literacy and inconsistent internet access, especially in rural areas. The discussion on national initiatives promoting digital inclusion is encouraging, offering hope for overcoming these barriers. Given these challenges, what strategies can organizations in Sri Lanka adopt to bridge the digital divide and ensure equitable access to digital training resources for all employees?

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    Replies
    1. To bridge the digital divide in Sri Lanka, organizations can adopt hybrid training models, develop mobile-friendly learning solutions, and collaborate on improving internet infrastructure in underserved areas. Offering digital literacy programs, creating localized content, and providing incentives for learning can also help ensure equitable access to digital training resources for all employees. These strategies will empower the workforce and foster inclusive learning opportunities.

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  9. In your opinion, what strategies can Sri Lankan organizations implement to tackle the last hurdles in embracing digital tools for learning and development? Additionally, what role do you believe AI will play in shaping the future of professional growth and development?

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