Wednesday, April 9, 2025

Remote work management in Sri Lanka with the use of Technology



Introduction

The rise of remote work has brought major changes to Human Resource Management (HRM) globally. In Sri Lanka, this shift became more prominent following the COVID-19 pandemic, prompting a stronger dependence on digital solutions to manage workforce-related tasks. As a result, HR departments have been compelled to revise their approaches by incorporating technology to streamline activities such as recruitment, employee engagement, training, and performance evaluation.



Technology-Driven HRM in Remote Settings



As remote work gained momentum, Sri Lankan companies began to adopt various technological platforms to facilitate HR operations. Tools such as Human Resource Information Systems (HRIS), cloud-based payroll applications, virtual communication software like Microsoft Teams and Zoom, and systems for performance management have become critical (Fernando & Perera, 2021). These technologies support HR teams in monitoring employee performance, maintaining clear communication, and ensuring productivity across remote teams.

In addition, platforms like Moodle and Google Classroom are increasingly used for remote learning and development, ensuring that staff can continue their professional growth without needing to be physically present (Jayasinghe, 2022).

Advantages of Technological Integration

Digital tools in HRM contribute to greater flexibility, quicker access to information, and more agile decision-making. They also help increase employee satisfaction by offering flexible working hours and supporting a healthier work-life balance (Wickramasinghe & Wijesundara, 2020). Performance assessment tools used remotely also allow for more accurate and fair evaluations, reducing human bias.

Further, artificial intelligence (AI) and data analytics play a growing role in predicting workforce trends, measuring employee engagement, and identifying risks such as turnover, which are essential elements of effective HR strategy (Perera & Abeysekera, 2022).

Challenges in the Sri Lankan Environment

While technology offers many advantages, its adoption in HRM across Sri Lanka comes with specific challenges. These include weak ICT infrastructure in certain regions, uneven internet access, and reluctance among older workers to embrace new systems (Kariyawasam, 2021). As more personal and professional data is stored digitally, concerns about cybersecurity and privacy also intensify.

To overcome these barriers, organizations need to bridge the digital divide by offering training and ensuring that employees are equipped to use modern HR technologies efficiently (Fernando & Perera, 2021).



Conclusion

Remote working is now a core part of Sri Lanka’s evolving workplace landscape. The effective use of technology in HRM has helped businesses maintain operations, enhance productivity, and boost employee satisfaction. However, to ensure long-term success, investment in digital tools, employee training, and data security is essential. With the right strategies, Sri Lankan companies can continue to grow and adapt in a digitally driven post-pandemic world.

References

AVer, n.d. Remote work stats cover. [image] Available at: https://www.aver.com/upload/Expert/57/AVer-Experts-Remote-work-stats-cover.jpg [Accessed 10 Apr. 2025].

Fernando, M. & Perera, H., 2021. The impact of digital HRM practices on employee performance in the Sri Lankan IT sector. Journal of Human Resource and Sustainability Development, 9(3), pp.145–156.

Flexi Personnel, 2020. Remote work illustration. [image] Available at: https://www.flexi-personnel.com/wp-content/uploads/2020/06/shutterstock_1465308281-1024x613-1024x585.jpg [Accessed 10 Apr. 2025].

Jayasinghe, M., 2022. Artificial Intelligence and the future of HRM in Sri Lanka. Sri Lankan Journal of Management Studies, 4(1), pp.30–42.

Kariyawasam, N., 2021. Barriers to digital transformation in HRM: A Sri Lankan perspective. Asian Journal of Human Resources, 7(2), pp.115–128.

Perera, S. & Abeysekera, R., 2022. Leveraging technology for strategic HRM in post-COVID Sri Lanka. Colombo Business Journal, 13(1), pp.22–37.

Tech Research Online, 2021. Remote work infographic. [image] Available at: https://techresearchonline.com/wp-content/uploads/2021/02/feature-5.webp [Accessed 10 Apr. 2025].

TEDx Talks, 2020. The future is remote | Sharon Koifman | TEDxSaclay. [video] Available at: https://youtu.be/gracIS3FP3Y?si=AbidpxBSDU34yA5_ [Accessed 10 Apr. 2025].

Wickramasinghe, V. & Wijesundara, C., 2020. Remote working in Sri Lanka: Challenges and implications for HRM. South Asian Journal of Human Resources, 8(2), pp.201–215.


9 comments:

  1. your blog offers a clear and insightful overview of how remote work has reshaped HR practices in Sri Lanka through the use of technology. It's encouraging to see how digital tools are enabling better employee engagement, performance tracking, and professional development—even amidst challenges like infrastructure gaps and tech resistance.
    but,How smaller businesses in Sri Lanka managing the cost and complexity of implementing advanced HR technologies for remote work?

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    1. Small and medium-sized enterprises (SMEs) in Sri Lanka are successfully managing the cost and complexity of implementing advanced HR technologies for remote work by adopting affordable, scalable solutions tailored to their needs. They utilize platforms like MiHCM Lite, which is mobile-friendly, localized, and easy to implement. SMEs benefit from flexible pricing models, such as monthly subscriptions, allowing cost-effective scaling. Additionally, some choose to outsource HR functions like payroll and compliance to specialized providers, reducing operational burden and risks. These strategies help SMEs enhance efficiency and employee engagement while keeping expenses under control.

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  2. Fantastic blog. It's vital and pertinent that you examine how technology has changed HR procedures, especially in the years following the epidemic. A clear image of the digital transformation taking place inside Sri Lankan enterprises can be obtained by highlighting the use of tools like cloud-based payroll systems, HRIS, and virtual communication platforms.​
    Your explanation of the difficulties encountered, such as the lack of adequate infrastructure and the reluctance of some groups to adapt, deepens the issue. It's good to see that you're supporting efforts to close the digital gap by providing assistance and training so that all staff members can use these innovations in technology.​
    What tactics, in your experience, have worked best to get older workers to embrace new technology, and how can HR departments help them make the move more seamless?

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    Replies
    1. Thank you for your valuable input! To assist older workers in adapting to new technology, it’s helpful to offer personalized training, match them with tech-experienced peers for mentorship, and provide continuous support. HR departments can make this shift smoother by ensuring the technology is user-friendly, offering clear resources, and promoting an inclusive culture that welcomes feedback. This strategy helps older employees feel more comfortable and confident in using new digital tools.

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  3. This blog post offers a well-rounded view of how remote work management is evolving in Sri Lanka, particularly with the integration of technology. It effectively highlights the shift in HRM practices due to the pandemic, detailing how tools like HRIS, virtual communication platforms, and remote learning systems have facilitated smoother operations for remote teams. The benefits of technological integration, including flexibility, improved performance assessments, and the role of AI, are well-explained. Additionally, addressing the challenges specific to Sri Lanka, such as infrastructure issues and resistance to new systems, provides valuable context for understanding the complexities of digital adoption in HR.
    Considering the challenges of weak ICT infrastructure and reluctance to adopt new systems in Sri Lanka, what specific steps can organizations take to encourage wider adoption of HR technology among employees, especially older generations?

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    Replies
    1. Thank you for your insightful comment! To encourage wider HR technology adoption in Sri Lanka, especially among older employees, organizations can offer targeted training, use clear communication about benefits, implement gradual system rollouts, and provide ongoing support through mentorship. Choosing user-friendly, customizable platforms also makes a big difference. Building confidence and showing empathy are key to making digital transitions smoother for everyone.

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  4. This blog gives a good overview of how technology supports remote HRM in Sri Lanka. I like that it shows both the advantages and the local challenges like internet issues. However, it would be stronger if it gave real examples of Sri Lankan companies successfully using these systems. Also, a bit more on how to improve cybersecurity for HR data would make it even more practical.

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  5. I'm really glad the points resonated with you. Including local examples will definitely bring the topic closer to home for readers and add practical relevance. I also agree that data security is an increasingly urgent issue especially as more HR functions move online. Exploring how companies can protect employee data while still enabling digital transformation is a great next step.

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    Replies
    1. Thanks for your insightful comment! It’s great to hear that the points connected with you. I completely agree—using local examples can make the topic more relatable and grounded. As more HR operations go digital, the need to safeguard employee data is more critical than ever. I’m looking forward to exploring how businesses can embrace digital change while keeping data protection a top priority.

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