In Sri Lanka, the use of technology in Human Resource Management (HRM) has greatly improved employee engagement and well-being. More organizations are incorporating digital tools and systems to optimize HR processes, enhance employee satisfaction, and foster a positive work environment.
1. HR
Analytics for Employee Engagement
HR analytics involves examining employee data to
identify patterns and improve the overall employee experience. In Sri Lanka,
companies like MAS Holdings have used HR analytics to tackle turnover by
highlighting the need for clearer career progression, leading to an 18%
reduction in attrition in just one year (MAS Holdings HR Report, 2022). Similarly,
Dialog Axiata implemented real-time performance tracking, boosting team
efficiency by 25% (Dialog Axiata Annual Report, 2021).
2. Implementation of HR Information Systems
(HRIS)
The adoption of HRIS has streamlined numerous HR
functions, improving employee satisfaction. For example, CoreHRIS has automated
routine tasks like attendance tracking and payroll processing, improving
operational accuracy and efficiency (CoreHRIS, 2024). This automation allows HR
professionals to focus on strategic initiatives that directly contribute to
employee well-being.
3. Digital Transformation and Employee
Experience
Digital transformation within HR has led to the
development of self-service portals and mobile applications, enhancing the
overall employee experience. In Sri Lanka, organizations have introduced
bilingual digital platforms and mobile-first applications to accommodate
diverse employee groups (Jayakody, 2024). These tools promote transparent
communication and provide employees with easy access to HR services, resulting
in higher levels of engagement.
4. AI-Driven HR Practices
The use of Artificial Intelligence (AI) in HR
practices has personalized employee experiences even further. AI-powered
systems offer tailored training and development programs based on individual
career goals (Bersin, 2020). In Sri Lanka, Learning Management Systems (LMS)
are gaining popularity, allowing employees to enhance their skills without
significantly affecting their work routines.
5. Employee Perceptions of Web-Based HRM
Systems
Studies show that while Sri Lankan employees use
web-based HRM systems frequently, their satisfaction levels are moderate. A
study of 30 firms revealed high usage rates, but moderate satisfaction,
indicating that improvements in system design and functionality are needed
(Wickramasinghe, 2010).
Conclusion
The integration of technology into HRM has proven to
be effective in boosting employee engagement and well-being in Sri Lanka. By
utilizing HR analytics, HRIS, digital transformation, and AI-driven practices,
companies can create more engaging and supportive work environments. However,
ongoing efforts are required to overcome challenges such as digital literacy
gaps and resistance to change in order to fully unlock the potential of these
technological advancements.
References
Bersin, J., 2020. HR Technology 2021: Disruption Ahead. Deloitte
Insights. Available at: https://www2.deloitte.com/us/
CoreHRIS, 2024. HR Trends in Sri Lanka: Staying Ahead with
CoreHR. CoreHRIS Blog. Available at: https://corehris.com/blog/hr-
Dialog Axiata PLC, 2021. Annual Report 2021. Available at: https://www.dialog.lk/dialog-
Jayakody, K.D., 2024. Digital Transformation in HR: Adapting to
Change in Sri Lankan Organizations. HR with KDJ. Available at: https://hrwithkdj.blogspot.
MAS Holdings, 2022. HR Report: Employee Retention through
Analytics. Available at: https://www.masholdings.com/
TEDx Talks, 2019. The Power of Vulnerability, Brené Brown,
TEDxHouston. (online) Available at: https://youtu.be/Fd8Nl3XaaMI [Accessed 30
March 2025].
Wickramasinghe, V., 2010. Employee perceptions towards web-based
human resource management systems in Sri Lanka. The International Journal of
Human Resource Management, 21(10), pp. 1617–1630. Available at: https://doi.org/10.1080/
This blog highlights how technology, including HR analytics and AI, is improving employee wellness and engagement in Sri Lanka, with the examples showing its positive impact while emphasizing the need for continuous improvements.
ReplyDeleteThank you for sharing your valuable comment Kaushalya! I completely agree with your point about the importance of ongoing improvements—embracing new developments will lead to even greater success. I really appreciate the valuable thoughts!
DeleteGreat insights on the role of technology in HRM! It's impressive how Sri Lankan companies are leveraging digital tools to enhance employee engagement. A question to consider, How can organizations address the challenges of digital literacy and resistance to change when implementing HR technology?
ReplyDeleteI appreciate your thoughtful feedback! You’ve highlighted a crucial aspect of HR tech implementation. Overcoming digital literacy gaps and resistance to change is vital for success. Companies can address these issues by providing ongoing training, encouraging a culture that embraces innovation, and engaging employees from the outset. Transparent communication about the advantages and available support can also help make the transition smoother.
ReplyDeleteWith compelling examples from Sri Lanka, the blog illustrates how technology improves employee wellbeing with technologies like HR analytics, HRIS, and AI. It might be improved by delving deeper into employee happiness, addressing issues like digital literacy, emphasizing data protection concerns, and providing helpful implementation advice. The blog would become more actionable and balanced for HR professionals with these updates.
ReplyDeleteReally interesting read. I liked how you showed the real impact of tech on employee well-being, especially with local examples like MAS and Dialog, it made everything feel more relatable. But it made me wonder while all these tools help with efficiency, how can companies keep things personal and make sure people still feel genuinely connected at work?
ReplyDeleteThank you for your thoughtful feedback! I’m really pleased to hear that the local examples like MAS and Dialog made the content more relatable. You’ve touched on a crucial issue—boosting efficiency shouldn’t come at the expense of authentic human connection. The real challenge is how companies use technology—not just to streamline work, but to support meaningful communication and empathy. Things like regular video calls, informal catch-ups, and acknowledging individual efforts can really help maintain that personal connection. It’s all about striking the right balance. I’d be interested to know if you’ve come across any strategies that worked well in your own workplace!
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ReplyDeleteYour blog offers a detailed exploration of how technology is enhancing employee wellness in Sri Lanka, showcasing the use of HR analytics, HR Information Systems (HRIS), and AI-driven solutions to create personalized experiences and improve engagement. Given challenges like digital literacy and resistance to change, what strategies can Sri Lankan organizations adopt to successfully implement and encourage the adoption of these technologies in their employee wellness programs?
ReplyDeleteTo successfully implement and encourage the adoption of technology in employee wellness programs in Sri Lanka, organizations can focus on:
Delete1. Digital Literacy Training to enhance employee confidence with technology.
2. Leadership Support to drive buy-in from employees.
3. Change Management to address resistance and ensure smooth transitions.
4. User-Friendly Solutions to simplify adoption.
5. Pilot Programs and Feedback to refine technology and build trust.
These strategies can help organizations overcome challenges and effectively use technology to improve employee wellness.
This blog gives a great overview of how technology supports employee well-being in Sri Lanka. The use of HR analytics and AI is impressive, especially when backed by local examples. However, it would be even stronger with more insights into how smaller companies can adopt these tools affordably. Also, improving user-friendliness of HR platforms could help raise satisfaction levels. A timely and useful post as digital transformation continues to shape the future of HR.
ReplyDeleteThank you for your thoughtful feedback! I’m glad you found the post insightful, especially the local examples of HR analytics and AI in Sri Lanka. You’ve raised an excellent point about affordability for smaller companies—this is definitely an area worth exploring further, and I’ll aim to include practical strategies or low-cost tools in future posts. I also agree that enhancing user-friendliness of HR platforms is key to boosting employee satisfaction. Your input really adds value to the conversation around digital transformation in HR!
DeleteWhat a smart post about how technology can be used in HR management! You did a great job of showing how new technologies like AI, robotics, and data analytics are changing the way HR works. It's exciting to see how these technologies are not only making routine jobs easier, but also making it easier to make decisions, keep employees engaged, and hire new people. I really like how you pointed out that HR teams are becoming more tech-savvy and data-driven. This change isn't just a trend; it's an important step toward the future of work. Very good work!
ReplyDelete